FAQ
- How do orders get confirmed?Our costumers receive a confirmation call and only then orders are confirmed and dispatched, orders above 5000/- will not be confirmed without 500/- advance payment.
2. Are the perfumes long-lasting?
Yes! Our perfumes are crafted using high-quality ingredients to ensure they last for hours. The longevity depends on the fragrance concentration (eau de parfum lasts longer than eau de toilette).
3. What ingredients are in your perfumes?
Our perfumes contain a blend of essential oils, alcohol, and water. We prioritize using safe, high-quality ingredients to ensure a luxurious experience.
4. Can I return or exchange my perfume?
We do not accept returns or exchanges on any products due to hygiene and safety reasons. However, if your item arrives damaged or defective, please contact us within 7 days of delivery, and we’ll assist you with a resolution.
5. How can I contact you if I have a question?
You can reach us via email, our contact form, or through our customer service chat on the website. We’ll respond to your inquiries as soon as possible.